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Picking at the feather might be a normal behavior for birds, but when you see red raw skin on that spot, it is not normal. It could be caused by the repeatedly picking, or perhaps the bird was bothered by something at that spot which caused the picking in the first place.
If the antibiotics can't help to get rid of red raw skin, I would suggest to take the bird to see a vet. There might be the loneliness in the play, but I am not sure.
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