If you own a pet store, would you let visitors take photos of your pets?

(05-06-2012, 09:30 PM)Admin Wrote: As business owners, they should know not 100% visitors are customers. Yet, many of those non customers can be converted into customers. If people are taking photos, it means they like what they see. If they are also treated nicely by the shop owner, then it is very likely they will eventually buy something. Maybe not today, but the next time they visit.

By making visitors unhappy, it is pushing them toward the door and never to come back as customers. Some people just don't have the basic logic of how to run a business while already jumped onto the bandwagon of running a business.

Also if you upset these non customers they can in turn tell anyone that asks about your store about the bad treatment they received.

I received bad service in a tire shop one time. I told everyone that would listen about the bad service. That was 21 years ago and I still tell the story. I don't think they are in business anymore.

I also let people know about the bad service a muffler shop gave my wife. I will not use that shop again and I let everyone know that and why.

Treat everyone that walks into your shop as a potential customer. If you treat them right they might become one at some point down the road.

When I was younger I went to a computer store every other week looking at computers. It was a small shop and I was treated great every time I walked in there. For a year or 2 I never bought but said I would at some point. They never once treated me bad for not spending any money.

Once I asked about a product he said it was a great product but he said that you guys have it for a better price at the store you work at so you should by it there.

Part of the reason I didn't buy my computer was because I was short on money. I was in a car accident and wasn't back to full hours. Well the day I got my settlement I walked into the story and said today is the day.

I bought a decent computer from them. Spent a couple grand just on the computer. I also went back to then for other things later on. It pays to treat people good. BTW I also to everyone about their great service from day one.

James