My daughter applied to work at a pet store because she is a dog lover, like me. She didn't get the job even though she had a long resume of working with dogs, a member of a 4H Dog Club for many years, volunteering at a rescue center, etc. She did not have sales experience, that is why she didn't get the job. They wanted someone who had the experience to SELL to the customers - such things as pet toys, brushes, dog shampoo, and you name it. They wanted someone who could sell all the 'bells and whistles' to the customers. Not necessarily someone who cares about animals. She was dismayed after that and now refuses to buy anything from that store.
It is no wonder that animals are not treated properly at pet stores. They are mainly interested in profit.